Export Email data from Comcast to an iCloud Email

Note: When using the Export Portal, we advise using either Firefox or Chrome as a web browser.

STEP 1.  Navigate to the Export Portal. 

STEP 2. Authenticate with your Comcast Email Account

STEP 3. Choose Other

STEP 4. Enter your iCloud Email Address

Note: For the iCloud account, you have to generate an App-Specific password instead of using your iCloud password

Step 5. How to generate App-Specific password

Sign in to https://account.apple.com/

In the Sign-In and Security section, select App-Specific Passwords.

Select Generate an app-specific password.

Enter a name for this password (e.g. email) and enter your iCloud password.

Save App password

Enter this password in the password field

STEP 4. Choose what type of data to export: Email, Contacts, or Both

By selecting “Email” we will only copy your emails to the new account, and the same applies to “Contacts” If “Email and Contacts” are selected, we will copy both to your new email account.

STEP 6.  Start Export on the next step

Step 7. Export status

An Export ID is needed to check the status of the export.

STEP 8. You can check your Export Status with your Export ID at the Export Portal.