Export Your Emails and Contacts as a File

Note: When using the Export Portal, we advise using either Firefox or Chrome as a web browser.

STEP 1.  Navigate to the Export Portal. 

STEP 2. Authenticate with your Comcast Email Account

STEP 3. Select Download and press Next

STEP 4. Choose Email, Contacts or both to be download

STEP 5. Select the download format for Emails and/or Contacts and press Next

Note: We recommend using PST for Email and CSV for contact export

STEP 6. Enter the email address where you want to receive links to download

Note: By default, we will send a download link to your Comcast email address

STEP 7. Download the files using the link in the email

Note: Once the export finishes, you will receive a download link. Links will be available for 14 days from the time the export finishes. Please use the password provided in the email to open the file.

You can check your Export Status with your Export ID at the Export Portal.