What is the recommended download format?

The Data Export Portal allows you to download email data in a variety of formats.


We recommend using Outlook for Windows if you use a PC and Apple Mail for Mac users..


We recommend the following format for each email client:


Apple Mail - MBOX for Emails and VCF for Contacts

Outlook for Windows - PST for Email and Contacts Import

Mozilla Thunderbird - MBOX for Email and CSV for Contacts

Please verify with your provider which formats they support.